FAQs

How do I share my content brief?

Our focus is to get you the content with a bare minimum brief and next to zero back and forth. We have a simple ‘Content Request’ form which you can use to share the content requests with us. Once you fill the form, it gets added to the request queue and a writer is assigned to it.

How can the content you create, help me?

You can use it in a lot of ways… Here are some use cases off the top of our heads:

  • Publish it on your blog.
  • Publish as an opinion-ed on Medium.
  • Submit it as a guest post to bring more traffic and authority to your website.
  • Send it as part of your newsletters to your subscribers.
  • Slice and dice it as Tweets.
  • Offer it as a content upgrade and build your mailing list.
  • Even collate some from a similar theme and make it an eBook!

And what languages can you create content in?

That would be English only!

How do you ensure the quality of my content?

We have a team of writers who are highly proficient in English language and grammar. Also, our moderators thoroughly vet every article that gets sent your way. We understand your apprehensions here. We suggest you just give us a try. 

So, do you offer only blog posts and articles? What if I have a requirement for versatile content?

Our writers are highly experienced and trained in creating all forms of written content – an opinion piece you need to share with someone, a detailed step-by-step how-to guide, conversational pieces, essays, and of course blog posts too!

All of them are adept at writing story form content which engages the user right away, be it using citations, quotes, pulling up relevant statistics, etc. Without a doubt, you’d be getting content that’s engaging and shareworthy.

Having said that, a majority of our clients typically require blog posts and articles and hence we offer those plans. However, if you need any other form of content feel free to share your requirements with us over here. We will get back with a custom plan for you. 

If I need blog content / articles, will they be SEO-friendly?

You are in good hands. Our team of writers has ample experience in creating content for websites that have gone from ZERO to a MILLION sessions a month! They are highly trained in crafting content, that is engaging, well researched and most importantly, reader-friendly. These factors already cover the basic requirements of the modern-day search engines.

But that’s not all. We also ensure the articles are SEO-friendly and follow the best practices when it comes to on-page SEO. If you have a keyword you wish to target for a particular article, let us know in the brief. We will take care of it all, including formatting, relevant H Tags with the keywords, keyword density & more.

Are there any particular kinds of articles / domains your content writers cannot write on?

While we pride ourselves on offering well-researched content, there are some topics that may not be our forte! Topics dealing with medicine or medical procedures, professional tutorials on specialised skill sets such as programming, design tools, science, etc. would be something we don’t fancy writing! We also do not prefer content which is related to the intricacies of a tech-product.

So, what is the minimum contract term?

We don’t have a contract! When you sign up for a monthly plan, you’ll be billed monthly and can cancel anytime. Once you cancel your monthly subscription, you will not be charged any further.

What if I am unable to use the service for a month or use it for lesser number of articles? Do I get a full or a partial refund? Can I carry forward the balance word count?

As we have a monthly subscription model, we won’t be able to refund the amount – either in full or in part; in the event that you do not use our services for that month.

Think of Springzo’s subscription model as that of Netflix’s. If you do not watch your favorite show or movie in a month, you would still be charged for that month. Unless you pause the subscription.

If you foresee a situation wherein you would be unable to use our services for a month, you can drop us an email about it on [email protected]. We will pause your subscription and you will not be charged from the next billing cycle. Just make sure you drop us the email before your renewal date. Whenever you are ready to go again, just let us know and we will start the subscription.

Also, the word count doesn’t get carried forward to the next month.

Do note that account cancellations take effect at the end of your current billing cycle. Essentially, what this means is if you cancel the subscription at the middle of the billing cycle, you will not be charged again from next billing cycle.

Do you add graphics to the articles?

While we do not do custom designs for content, we do provide custom featured images using representative, royalty free images or free-to-use vector illustrations for the blog posts.

For most, this works just fine!

Can I see some sample articles / content piece?

Sure, you can check here.

How many iterations/edits can I suggest?

2 revisions. Why’s that, you may ask? See, there are two reasons for it. Addressing every change request essentially takes time that could have been spent doing research and working on the next set of content for you. Having said that, we understand at times, it calls for a couple of iterations to get the content right.

That’s why we cap it at 2 iterations. Also, here’s another bright side to it. We have realized that as business owners, we at times get attached to things whereas the real win is in pushing the content out to the public. A constraint of 2 change requests would ensure the iterations are well-communicated and help complete the content faster, thus allowing you to get more content created in a month.

Do note that iterations/edits do not include a complete change in the initial brief of the article.

 

Working hours?

Our team currently works from India, Monday to Friday and follows IST (Indian Standard Time, +5:30 GMT).

Ready To Get Started?